Refund policy
Returns & Exchanges
Because every item is printed to order, we're unable to accept returns or exchanges for:
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Wrong size or color chosen at checkout (please check the size chart before ordering)
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Buyer's remorse / change of mind
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Minor variations in print placement or color that are normal for print-on-demand production
Misprinted, Damaged, or Defective Items
We do stand behind the quality of what we send you. If your item arrives misprinted, damaged, or defective, email info@wylkin.com within 30 days of delivery with your order number and photos of the issue. We'll arrange a free replacement or refund.
Lost in Transit
If your package hasn't arrived, contact us within 30 days of the estimated delivery date so we can file a claim.
Wrong or Incomplete Address
If the address provided at checkout is incomplete or considered insufficient by the courier, the package will be returned to our fulfillment facility. You'll be responsible for the reshipment cost once we confirm an updated address with you.
Unclaimed Packages
Packages that go unclaimed by the courier are returned to our facility. Reshipment cost applies if you'd like it sent again; unclaimed returns are otherwise donated after 30 days.
How to File a Claim
Email info@wylkin.com with:
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Your order number
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A description of the issue
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Clear photos of the item (and packaging, if relevant)
We'll review and get back to you within 3–7 business days.